Privacy notice
Last updated: 12 November 2026
Who we are
Inspace is a trading name of INSPACE BUILDING & ELECTRICAL SOLUTIONS LTD (company number 15450236), 6 Hill Close, London, NW2 6RE. We are the data controller for the personal information you give us. Contact us at info@inspaceuk.co.uk or 07777 661717.
ICO registration number: to be added
What we collect
We only collect what you choose to give us through our website forms, by phone, WhatsApp or email:
- Free card fee review form: your name, business name, phone, email, business type, approximate monthly card takings, current card provider, any message, and, if you choose to upload one, a copy of a card-processing statement.
- Contact form: your name, business name, email, phone, what you’re interested in and your message.
- Technical information: when you submit a form, we record the date and time, the approximate country your connection comes from and your browser type. We use this to keep records of enquiries and to prevent spam. We don’t record your full IP address.
Please don’t send us card numbers, online banking passwords or other security details. Statements may contain business account details, so only upload what you’re comfortable sharing. We can also go through a statement with you by phone.
Your choices on the forms: we record whether you agreed that we can share your details with partner providers, and whether you asked to receive offers and updates. Both are optional and you can change your mind at any time.
Keeping your information secure
Uploads and form submissions are sent over an encrypted connection, stored encrypted and only accessible to Inspace.
Why we use it and our lawful basis
- To reply to your enquiry, review your costs and give you options. This is necessary to take steps you’ve asked for before entering a contract, and is in our legitimate interests in responding to business enquiries.
- To arrange quotes and introductions with partner providers (for example card payment providers, online payment providers, EPOS suppliers and banks). We only do this with your consent, which you give on the form or later when we speak. You can withdraw it at any time.
- To keep the records we must keep by law, for example for tax and accounting. This is a legal obligation.
- To protect our website from spam and misuse. This is in our legitimate interests.
- To send you offers and updates by email or text, only if you ticked the box or asked us to. This is based on your consent, which you can withdraw at any time.
Who we share it with
Partner providers: we only share your details with the provider(s) you have agreed we can introduce you to, so they can give you a quote or process your application. Each provider will explain how it uses your information in its own privacy notice, and any decision on an application is theirs.
Service providers who help us run the business: our website and form submissions are hosted and stored with Cloudflare, and our email is provided by IONOS. They process data on our instructions only.
Transfers outside the UK: Cloudflare stores form submissions on its global network, which may include the United States. These transfers are protected by safeguards recognised under UK law, such as the UK International Data Transfer Addendum or the UK–US data bridge.
WhatsApp: if you message us on WhatsApp, WhatsApp (Meta) also processes that data under its own terms.
We don’t use automated decision-making.
We never sell your data.
Marketing
We will only send you marketing by email or text if you have agreed, or if you are an existing customer and we tell you about similar services. You can opt out at any time by replying STOP or emailing info@inspaceuk.co.uk.
How long we keep it
- Enquiries that don’t go ahead: we review and delete them within 12 months.
- Uploaded statements: deleted automatically 90 days after upload. We may delete them sooner once your review is finished.
- Customer records: up to 6 years after our relationship ends, for legal and accounting purposes.
Cookies
This website does not use cookies or tracking tools. On our own domain, Cloudflare may set strictly necessary security cookies. If that changes (for example if we add analytics), we will update this notice and ask for your consent where required.
Your rights
You have the right to ask for a copy of your data, to ask us to correct or delete it, to object to or restrict how we use it, to ask us to transfer it, and to withdraw your consent at any time. Withdrawing consent doesn’t affect anything we did before you withdrew it. To use any of these rights, email info@inspaceuk.co.uk or call 07777 661717. We’ll reply within one month.
If you’re unhappy with how we handle your data, please tell us first so we can try to put it right. You can also complain to the Information Commissioner’s Office at ico.org.uk or on 0303 123 1113.